The Rochford Project Limited understands that your privacy is important to you and that you care about how your personal data is used, this is why we are fully PCI/DSS compliant ensuring that every time you place an order with us your details details are kept safe. We respect and value the privacy of everyone who visits this website and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Definitions & interpretation
In this Policy the following terms shall have the following meanings:
Means an account required to access and/or use certain areas and features of this site.
Means a small text file placed on your computer or device by our site when you visit certain parts of this site and/or when you use certain features of this site. Details of the cookies used by our site are set out below.
Means the relevant parts of the privacy and electronic communications (EC Directive) Regulations 2003.
Information about 'The Rochford Project Limited'
This site is owned by The Rochford Project Limited and operated by ShopWired. The Rochford Project Limited is an online limited company registered in England under company number 10182658.
Data Protection Officer:
Mr James Strobridge
The Rochford Project Limited
8 Percy Cottis Road
What does this policy cover?
What is personal data?
Personal data is defined by the ‘General Data Protection Regulation’ (EU Regulation 2016/679) (the GDPR) as any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
What are my rights?
Under the GDPR you have the following rights, which we will always work to uphold.
2. The right to access the personal data we hold about you.
3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
4. The right to be forgotten (i.e. the right to ask us) to delete or otherwise dispose of any of your personal data that we have.
5. The right to restrict (i.e. prevent) the processing of your personal data.
6. The right to object to us using your personal data for a particular purpose or purposes.
7. The right to data portability. This means that if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
8. Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above please contact us. Further information about your rights can also be obtained from the ‘Information Commissioner’s Office’ or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the ‘Information Commissioner’s Office’.
What data do we collect?
Depending upon your use of our site, we may collect some or all of the following personal (and non-personal) data.
3. Email address.
4. Business name.
5. Payment information (No card information is held/stored with us, all card details are securely stored with our payment gateway providers Opayo and WorldPay.
6. Email correspondence.
7. Comments & feedback.
How long do you use my personal data?
Under the GDPR we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data will be used for the following purposes:
1. Supplying our products and services to you. Your personal details are required in order for us to enter into a contract with you.
2. Communicating with you. This may include responding to emails or calls from you.
3. Supplying you with information. By email or by post that you have opted-in to, you may unsubscribe or opt-out at any time by contacting us via email at firstname.lastname@example.org.
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message or post with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
How long will you keep my personal data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period) the following factors will be used to determine how long it is kept.
1. Details of order and contact details.
2. Accountancy and HMRC records.
How & where do you store or transfer my personal data?
We may store or transfer some or all of your personal data in countries that are not part of the ‘European Economic Area’ (the “EEA” consists of all EU member states, plus Norway, Iceland, and Liechtenstein). These are known as “third countries” and may not have data protection laws that are as strong as those in the UK and/or the EEA. This means that we will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR as follows.
We share your data within the group of companies of which we are a part. Where this involves the transfer of personal data outside the EEA, our group ensures that personal data is protected by requiring all companies within the group to follow the same rules with respect to personal data usage. These are known as “binding corporate rules”. More information on binding corporate rules are available from the European Commission.
Do you share my personal data?
We will not share any of your personal data with any third parties for any purposes, subject to one important exception. In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
How long can I control my personal data?
In addition to your rights under the GDPR when you submit personal data via this site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in any emails from us and at the point of providing your details (and by managing your Account).
You may also wish to sign up to one or more of the preference services operating in the UK.
1. The Telephone Preference Service (“the TPS”)
2. The Corporate Telephone Preference Service (“the CTPS”) and the Mailing Preference Service (“the MPS”).
3. These may help to prevent you from receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
Can I withhold information?
You may access certain areas of this site without providing any personal data at all. However, to use all features and functions available on this site you may be required to submit or allow for the collection of certain data.
How can I access my personal data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. All subject access requests should be made in writing and sent to the email or postal addresses shown above.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding. We will respond to your subject access request within 30 days and, in any case, not more than one month of receiving it. Normally, we would aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
Cookies used by us on this site are in accordance with current 'Cookie Law'
Before cookies are placed on your computer or device, you will be shown a pop up requesting your consent to set those cookies. By giving your consent to the placing of cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of cookies, however certain features of this site may not function fully or as intended.
Certain features on our site depend on cookies to function. Cookie Law deems these cookies to be “strictly necessary”. These cookies are listed below, your consent will not be sought to place these cookies, but it is still important that you are aware of them. You may still block these cookies by changing your internet browser’s settings as detailed below, but please be aware that our site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
In addition to the controls that we provide, you can choose to enable or disable cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. By default, most internet browsers accept cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete cookies on your computer or device at any time, however you may lose any information that enables you to access our site more quickly and efficiently including, but not limited to, login and personalisation settings. It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
How do I contact you?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details.
Mr James Strobridge
The Rochford Project Limited
8 Percy Cottis Road
Law & jurisdiction
These terms & conditions, and the relationship between you and us (whether contractual or otherwise) shall be governed by, and construed in accordance with the law of (England & Wales) (Northern Ireland) (Scotland).
If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing above takes away or reduces your rights as a consumer to rely on those provisions.
If you are a consumer, any dispute, controversy, proceedings or claim between you and us relating to these terms & conditions, or the relationship between you and us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.
If you are a business, any disputes concerning these terms & conditions, the relationship between you and us, or any matters arising there from or associated therewith (whether contractual or otherwise) shall be subject to the (non) exclusive jurisdiction of the courts of (England & Wales) (Northern Ireland) (Scotland).